Privacy Policy
This Privacy Policy sets out how Willow Brook Christian Communities uses and protects any information that you give Willow Brook Christian Communities when you use this website (“Site”). Willow Brook Christian Communities is committed to ensuring that your privacy is protected. If you submit certain information by which you can be identified when using this website, it will only be used in accordance with this Privacy Policy.
Privacy Policy Updates
Willow Brook Christian Communities may update this Privacy Policy from time to time. If so, Willow Brook Christian Communities will post its updated Privacy Policy on our Site. Willow Brook Christian Communities encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or services and/or your continued provision of personally identifiable information to us after the posting of the updated Privacy Policy will be subject to the terms of the then-current Privacy Policy.
Information Collection
You can generally visit our Site without revealing any personally identifiable information. However, in certain sections of this Site, we may require you to submit your personally identifiable information to us and we may invite you to submit questions; comments; demographic information such as postcode, preferences and interests; responses to surveys and/or offers and requests for information.
Due to the nature of some of our services, you may provide us with personally identifiable information such as your name, email address, mailing address, phone number and other contact information that you voluntarily transmit with your communication to us. If you would like this type of information removed from our database, a request can be made through any of our public communication channels at any time.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information Use
We may use your personally identifiable information to deliver our services or information that you have requested; verify that you are a resident, prospective resident or other user of our services; send you information that you have signed up to receive, notices about our services that you have used or that may be of interest to you and notices about events and improve the content and general administration of the Site and our services. We may use the information to contact you by telephone or text message at the telephone number provided, even if you previously registered on a Do Not Call Registry, to share information about our services. All marketing e-mails and text messages will contain concise information on how to remove yourself from our mailing list so that you receive no further marketing communication from us.
If you are a user of our services, we may use your personally identifiable information to provide the services to you.
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Children’s Privacy
Willow Brook Christian Communities recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Neither our Site nor our services are intended for children under the age of 14. Willow Brook Christian Communities does not target its services or this Site to children under the age of 14. Willow Brook Christian Communities does not knowingly collect personally identifiable information from children under the age of 14.
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you decline cookies, you may still use our Site, but your ability to use some areas of our Site may be limited.
Third Party Analytics Tools
Some content or applications on our Site may be served by third parties, including advertising networks and servers, content providers and application providers. In addition to the cookies we deliver to your computer through this Site, these third parties may deliver cookies to you either alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. For example, we may use Google Analytics, a web analytics tool that can help us understand how users engage with our Site. These third parties may collect information, including personal information, about your online activities over time and across non-affiliated websites and/or they may use this information to deliver targeted advertisements to you either on this Site or on other websites. You may opt out of being tracked by Google Analytics by turning off cookies in the preferences settings in your browser.
Willow Brook Christian Communities does not deliver interest-based advertising campaigns that collect personally identifiable information.
Aggregate Information
This Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to our Site and other aggregated data collected through our services. We may analyze this data for trends
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and statistics in the aggregate, but such information will be maintained, used and disclosed in the aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users’ movement and gather broad demographic information for aggregate use.
Disclosure of Personally Identifiable Information
We may provide your personally identifiable information; data generated by cookies and third party analytics tools and aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you. For example, we may engage with a third party service provider to assist us in creating and hosting this Site.
We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority; to assist in any investigation; to protect our or our users’ rights or to enforce our terms of use.
We will not sell or distribute your personally identifiable information to any company or organization, except to an affiliate, successor or assign of Willow Brook Christian Communities. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Controlling Your Personal Information
You may request details of personal information which we hold about you, subject to limited exceptions. A request to access personal information must be made in writing and provide sufficient detail to identify the personal information requested. We will make the requested
information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request. A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform the user of the cost and request further direction from the user on whether or not we should proceed with the request. If a request is refused in whole or in part, we will notify the user in writing, providing the reasons for refusal and the recourse available to the user.
We will make reasonable efforts to ensure that user personal information is accurate and complete. You may request correction to your personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction requested.
Links to Third Party Sites
The Site may provide links to other Web sites or resources over which Willow Brook Christian Communities does not have control (“External Web Sites”). Such links do not constitute an endorsement by Willow Brook Christian Communities of those External Web Sites. You acknowledge that Willow Brook Christian Communities is providing these links to you only as a convenience, and further agree that Willow Brook Christian Communities is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on such External Web Sites.
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Security
We take a number of steps to protect your data, but no security is guaranteed. We may employ industry standard procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Willow Brook Christian Communities may use, without limitation, firewalls, password protection, secure socket layer and other security measures to help prevent unauthorized access to your personally identifiable information.
Notice to European Users
This Site and the services on this Site are targeted for users in the United States of America. Any information you enter on this Site may be transferred outside of the European Union to the United States of America, which does not offer an equivalent level of protection to that required in the European Union. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a combination of legislation, governmental regulation and self-regulation. Article 26 of the European Union’s Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his/her consent to the transfer of personal information, regardless of the third country’s level of protection. By using this Site or the services, you consent to the transfer of all such information to the United States of America, which may not offer an equivalent level of protection to that required in the European Union, and to the processing of that information by Willow Brook Christian Communities on its servers located in the United States of America as described in this Privacy Policy.
Questions
If you have any questions regarding this Privacy Policy, please contact us.
Willow Brook Christian Communities
Corporate Compliance Officer
100 Delaware Crossing West
Delaware, Ohio 43015
Email: compliance@willow-brook.org
This Privacy Policy was last updated: February 12, 2026
This Privacy Policy is effective as of: February 12, 2026
