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Coronavirus Updates

Updates on the Coronavirus policy at Willow Brook

Willow Brook Christian Communities is responding to the evolving recommendations for COVID-19 from the Centers for Medicare & Medicaid Services (CMS), Centers for Disease Control & Prevention (CDC), Ohio Department of Health (ODH), and Governor DeWine’s administration.  We are implementing measures to protect the health of our residents, patients and staff. Policies may be changed, so please check back for updates.

Updated March 16, 2020: 1:30 p.m.

Visitor Restrictions

"No visitors of residents shall be admitted to any Home, except for end-of-life situations."- From the Ohio Department of Health

At this time in our nursing homes and assisted living facilities, visitation will only be granted in cases of end-of-life care. This will be done on a case-by-case basis. Visitation must take place between 9 a.m.-5 p.m. and is limited to the resident's room. Any approved visitor must still pass a screening for fever, shortness of breath, cough, and sore throat.

Restaurant Policy

Willow Brook's restaurants are closed to the public and to the residents until further notice. Delivery services are available to residents only at no fee. Call the reservation line by 11 a.m. for lunch or by 4 p.m. for dinner.

Activities, Outings & Meetings

All group activities at Willow Brook are cancelled until further notice. That includes internal activity programs for residents and any outings. We are also cancelling any events or meetings scheduled by outside groups through March and April at a minimum.


Essential vendors will be admitted and must complete a healthcare screening.

Hotline Number

We have a pre-recorded message with our latest updates: 614-410-3780.

What is coronavirus or COVID-19?

Coronavirus is essentially a respiratory infection. Symptoms include fever, fatigue, shortness of breath, and a dry cough. If you're experiencing these symptoms, notify your doctor and self-isolate.

For more detailed information, please refer to the resources below:

Centers for Disease Control:

Delaware General Health District: 

Ohio Department of Health

Ohio Department of Health coronavirus call center
1-833-4-ASK-ODH (7 days a week from 9am to 8pm)