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COVID-19 Updates

Updates on the Coronavirus policy at Willow Brook

Since learning of the COVID-19 virus, Willow Brook Christian Communities has worked vigorously to protect the health of our residents and staff. We’re also working closely with our local health department and state and federal agencies to implement every measure to safeguard the health and safety of our residents and employees.

Updated July 17, 2020:

Outdoor Visitation Memory Care & Skilled Care

Beginning the week of July 20, we are offering outdoor visitation for residents of our nursing homes and memory care facilities. Visits must be scheduled, and guidelines from the Ohio Department of Health must be followed. To learn more and to sign up, please read the guidelines for each campus, which are posted under “Other Communications,” on the right side of this page.


Updated June 8, 2020:

Visitor Restrictions


Limited outdoor visitation is now available for those residing in assisted living at our campuses. All visitors must schedule an appointment and be screened for COVID-19 prior to outdoor visitation. Please review the visitation guidelines for outdoor visitation of assisted living residents. You will find these policies under “Other Communications,” and they are listed for each campus.

All other visits are limited to end-of-life situations. You may visit between the hours of 9 a.m.-5 p.m. for end-of-life situations. No visitors are permitted after 5 p.m. Visitation is limited to the resident’s room. Any approved visitor must pass a screening for fever, shortness of breath, cough, chills and muscle pains.


4-23-20 Update on COVID-19

Statement from Larry Harris, chief executive officer of Willow Brook Christian Communities

As of April 22, thirty-four people have tested positive for the novel coronavirus at Willow Brook Christian Home in Columbus. That includes 25 residents and 9 employees.

Sadly, four Home residents have passed away. We are saddened to lose these residents and extend our deepest sympathy to the families.

The main reason for the increased number of positive cases at The Home is that on Sunday, we tested all residents there. Very few long-term care facilities in the state, and even in the country, have been able to test all people. Here’s the background:

As of Friday, April 17, five residents and four employees at Willow Brook Christian Home had tested positive for COVID-19. Those residents and staff were tested because they had displayed symptoms, and only those with symptoms can get tests, according to the guidelines from the Ohio Department of Health.

Leaders at Willow Brook Christian Home decided to aggressively seek more testing for all residents, even those without symptoms. But they faced an obstacle. Due to the statewide shortage of tests, ODH was not able to test asymptomatic people.

Over the weekend, Willow Brook Christian Home reached out to the Post Acute Regional Rapid Testing program (PARRT), a coalition of healthcare partners, which agreed to test all residents in the facility with swab tests. PARRT tested our residents Sunday and sent the tests to an Ohio State University lab.

Results were released Monday. An additional 20 residents tested positive for the coronavirus.  

About 75 percent of those tested Sunday did not have any symptoms. This shows how difficult it is to identify this virus without testing. It is not easy to get access to testing for asymptomatic people, so we’re grateful that we could work with PARRT and Ohio State.

Residents at The Home who tested positive for COVID-19 are either in the hospital, isolated in a special unit or quarantined in their rooms. They are under the care of our medical director.

Willow Brook Christian Home is one of the best nursing homes in the state. It is 5-Star rated by, and it has had many deficiency-free inspections over the years by the Ohio Department of Health. This virus is no respecter of accolades.

Please know that the well-being of our residents and employees is our highest priority. We will all get through this together.  We appreciate your support and prayers.


Restaurant Policy

Willow Brook’s restaurants are closed to the public and to the residents until further notice. Delivery services are available to residents only at no fee. Call the reservation line by 11 a.m. for lunch or by 4 p.m. for dinner.

Activities, Outings & Meetings

All group activities at Willow Brook are cancelled until further notice. That includes internal activity programs for residents and any outings. We are also cancelling any events or meetings scheduled by outside groups through March and April at a minimum.


Essential vendors will be admitted and must complete a healthcare screening.

Hotline Number

We have a pre-recorded message with our latest updates:

What is coronavirus or COVID-19?

Coronavirus is essentially a respiratory infection. Symptoms include fever, fatigue, shortness of breath, and a dry cough. If you’re experiencing these symptoms, notify your doctor and self-isolate.

For more detailed information, please refer to the resources below:

Centers for Disease Control

Delaware General Health District

Ohio Department of Health

Ohio Department of Health coronavirus call center:

1-833-4-ASK-ODH (7 days a week from 9am to 8pm)